Switch On Your Sales - It doesn't matter what the market is doing, what are you doing?
It is fairly easy to achieve sales success in America because so many are satisfied with mediocrity. They are not Switched On and really stand out as a professional you want to do business with. What can you do to stand out from the competition? What simple things can you put into a sales success system to get customers to say WOW, be loyal and refer you to others?
This session will even challenge your "A" players to take their game to the next level. They will reevaluate if they are doing the little things to generate more sales and profits with less effort. This program can be customized for any sales situation from insurance to retail to restaurants to high-tech.
Expand your compelling vision of what is possible and ensure you have the daily game plan to make it happen. What can you do to become the recognized expert in that area?
Focus on strategies to build customer retention and referral generation. Dollars invested on customer retention will bring a bigger return that dollars spent on customer acquisition. Use Jackpot Rewards to surprise and provide suspense to what you will do next.
Tell more stories of the unique and emotional experiences you give customers. Do you document that success in a systematic way to share with prospects? How important are reviews on Google, YELP. Angie's List or Trip Advisor? Sticky stories will do more to persuade others that all the facts at your disposal.
When you are in front of the customer on the phone or face to fact it is SHOWTIME! You must have a strategy to get yourself switched on before you take action. Are you present and engaging the customer every time? Do not let a bad moment or disappointment ruin your day. Learn how to put yourself "on a roll" and be less vulnerable to outside events. Learn about the power of huddles to switch on your team before they interact with the customer.
Have more fun and be easy to do business with each step of the way. Study each point of contact with your clients and improve each one so you get a wow reaction, not a "it was OK." Are you creating a unique experience that will live on in the mind or your customer?
"The effort that you went through to custom design a program that fit our needs and then the delivery, was truly professional. This year we put on a spectacular conference and you were the star."
Century 21 Real Estate
"Thank you so very much for your excellent presentation. I am confident your message will help us to the next level of productivity. You seemed to be dialed in to exactly our needs and it really showed. So many of our sales people approached me after the conference and were just amazed at how you were able to reach them at the core of their issues. I have to say, of all the inspirational speakers that we have heard and used, yours was by far the most meaningful and insightful."
President & CEO
Great Northern Financial Securities
"Chip - in a nutshell you captured the vision - the essence of the message we so strongly wanted our associates to get. I believe your connection to our training process and core culture prior to your presentations was the key reason why the connection was so strong. You did a fantastic job of closing our 6 Service Summits around the country."
AVP - Food and Beverage
Hyatt Hotels Corporation
"There is a reason we have had you speak fourteen times at sales rallies across Canada and be the closing speaker at two national conventions. You do your homework to provide content our agents need to hear, while combining great energy and humor with a sincere delivery that captivate the audience. I strongly recommend you to any company wanting to take their meeting from good to great!"
President and CEO
Century 21 Canada
"We had Chip Eichelberger speak at our Global Sales Meeting in Chattanooga, TN and he was the highlight of our meeting. The research he completed prior to presenting to understand his audience was a first for me. "The energy throughout his presentation generated a new level of enthusiasm that remained throughout the meeting. Chip Eichelberger is a difference maker. I would highly recommend Chip for any function where energy and excitement is the key."
Director of Sales and Marketing
"Chip's energy and training was perfect for our event. The 'breaking of the boards' at the end of the training event created confidence and excitement in those who were doubtful and a great sense of teamwork as each person cheered the others in their efforts. It definitely kicked off our event with class and excitement!"
Director of Training
"On behalf of Nokia's Latin America COM Core Team, thanks for kicking-off our event in such an extraordinary way. Not only were they listening, but you were heard! Many of the subsequent speakers incorporated your key statement and phrases into their presentations. Thanks for setting the tone for a very successful event!"
Laurie M. Wallace
"Thank you for your time, effort and great presentation at our nationwide sales conference. You did your homework! Your session got rave reviews and I personally enjoyed the material."
Gary L. Miles
Chief Executive Officer, Radio
"I want you to know that 'Chip lives on' in our daily lives. Your presentation touched all of us. In fact we have had 'keeping Chip alive' and 'living what Chip taught us' as agenda items in our team and leadership meetings ever since you were here."
Executive Director - Real Estate Operations